- About the website.
Pursuant to article 6 of French act no. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the www.sparkrp.com website are hereby notified of the various parties involved in the development and monitoring of this website:
Owner: SARL, jointly managed by Aurore Sun and Katia Blanc, 27 Rue Saint Saëns, 13001, Marseille, France – 532 152 352 Marseille
Designed by: SARL ALL YOU NEED IS COM
Publication director: Aurore Sun firstname.lastname@example.org
Webmaster: SARL ALL YOU NEED IS COM – email@example.com
Hosted by: OVH, 2 Rue Kellermann, 59100, Roubaix, France
Data protection officer: Katia Blanc firstname.lastname@example.org
- General terms and conditions of use for website and services.
By using the www.sparkrp.com website, users accept the general terms and conditions of use as described below in full. These terms and conditions of use may be amended or supplemented at any time. Users of the www.sparkrp.com website should therefore review these terms and conditions at regular intervals.
This website is normally accessible to users at all times. The website owner may, however, decide to suspend access for maintenance purposes. In such cases, it shall inform users of the dates and times of such maintenance in advance.
The publication director updates the www.sparkrp.com website on a regular basis. Similarly, the legal notice may be modified at any time. Any such modifications shall be binding on users. Users should therefore review the legal notice at regular intervals.
- Description of services.
The www.sparkrp.com website is intended to provide information about the company’s activities.
The owner undertakes to ensure that the information published on the www.sparkrp.com website is as accurate as possible. It cannot, however, be held liable for any omissions or inaccuracies, or any out-of-date information, caused either by itself or by the third-party partners supplying such information.
All information published on the www.sparkrp.com website is indicative only and is liable to change. Furthermore, the information published on the www.sparkrp.com website is not exhaustive in nature and is subject to change following its initial publication on the website.
- Contractual limitations on technical data.
The website cannot be held liable for any damage to property caused by use of the website. Furthermore, the user of the website undertakes to access the website using recent hardware containing no viruses, and a latest-generation, up-to-date browser.
- Intellectual property and copyright infringement.
The owner owns all the intellectual property rights in, or is licensed to use, all the elements accessible on the website, including but not limited to texts, images, graphics, logos, icons, audio content and software.
The user may not reproduce, represent, modify, publish or adapt any element of the website, in part or in whole, using any means or process whatsoever, without first obtaining the owner’s written consent to do so.
Unauthorised use of the website or any constituent element thereof shall be considered copyright infringement and shall be prosecuted pursuant to articles L.335-2 et seq. of the French Intellectual Property Code.
- Limitation of liability.
The owner cannot be held liable for any direct or indirect damage caused to the user’s hardware when accessing the www.sparkrp.com website, resulting either from the use of hardware that does not meet the specifications indicated in point 4, or from the appearance of a bug or from incompatibility.
Furthermore, the owner cannot be held liable for indirect damage (such as loss of business or loss of opportunity) arising from the use of the www.sparkrp.com website.
The website contains interactive areas (users can ask questions on the contact page). The owner reserves the right to delete, without notice, any content published in this space where such content breaches French law, and French data protection law in particular. Where applicable, the owner also reserves the right to hold the user civilly and/or criminally liable, particularly where the user publishes racist, abusive, defamatory or pornographic messages in any format (text, photograph, etc.).
- Personal data management.
Our transparency and responsibility commitment:
We store all your data securely and we delete any data that we do not use.
We keep all your data confidential and will never share it with third parties. We protect your data and use it to improve your experience of our website.
Your data is stored securely and any data that we do not use is deleted.
If you have further questions, or if you would like us to delete your data, please write to the data protection officer.
- The following data is collected:
- Last name, first name
- Phone number
- Email address
- This data is collected via a form, which users complete if they wish us to contact them or want to ask us a question. The form is located on the main page of the contact section of the website. The data are forwarded to us by email and are not stored on the website. The data are sent in encrypted format.
We use the information we collect in a number of ways, as summarised below.
Name & contact details
|How we use your name & contact details||Purposes|
|Sending order fulfilment and delivery tracking messages via different means (email/text message)||We need this information to keep you updated about the progress of your order (picking & delivery)|
|Sending newsletters (promotions, new products, etc.) via email/text message||We only do this with your consent, and you can unsubscribe at any time|
|Displaying adverts while you browse online||So we can let you know about our latest new products and/or website promotions|
|Learning more about your preferences||So we can suggest products that cater to your needs|
Previous correspondence between you and us via email, social media, online chat, phone, etc.
|How we use your correspondence history||Purposes|
|Helping you||Everyone on our team has access to previous correspondence so we can get you the help you need as quickly as possible|
Phone and/or computer information and your use of our website
The information you share when you use our website, such as your IP address, your device type and your location data (if you agree to share this information)
|How we use this information||Purposes|
|Improving your online browsing experience||So we can improve your experience of our website
So we can detect fraud, keep you safe and meet our statutory data protection requirements
Surveys, competitions & promotions
|How we use your data for surveys, etc.||Purposes|
|Running surveys, competitions & promotions||So we can run surveys, competitions & promotions|
How we share and retain your information
We will never share, sell or rent your data to third parties, either now or in the future.
However, we may share some information with our partner companies and organisations, such as:
- Web companies: website hosting providers, marketing agencies and advertising partners.
- Government authorities such as the police (for fraud prevention, etc.)
- Other companies such as payment providers (PayPal or Stripe for credit/debit card payments) and social media platforms.
- (insert any other processor who might use or store this data)
We encrypt and anonymise all data, and never share it. We also delete any data that we do not use - and if you ask us to.
We retain your information for as long as your account remains active or, for instance, for as long as it takes us to process your order or for our customer services department to answer your question.
You can ask us to delete your information at any time. However, we will need to retain it if we detect fraud, or if we are asked to do so by a government authority.
Marketing & advertising
With your consent, we will send you the latest news about the brand, such as new products or details of promotions on our website, by email and/or text message.
You can opt out of receiving further messages from us by clicking the “unsubscribe” link at the bottom of each message.
Alternatively, you can write to us at: data controller’s email address.
We also promote our brand, and share our latest news and new product details, via online digital advertising.
We place banners on other websites and/or in apps.
We also advertise on platforms such as Facebook and Instagram, using their proprietary technologies.
You may see these adverts because you have visited our website before (targeted advertising) or simply because we want to tell you about the brand.
Your rights, privacy and cookies
With regard to your personal information, you have the following rights:
- The right to be informed about how your personal information is used.
- The right to access your personal information.
- The right to ask us to correct any errors in your personal information.
- The right to ask us to delete your data, or to stop processing or collecting your data, under some circumstances (contact us for more details).
- The right to opt out of marketing messages.
- The right to ask us to transfer your data to another service provider.
- The right to complain to your data protection authority (in France, the French Data Protection Authority, or CNIL).
To exercise your rights, make a complaint or ask us a question, please write to us at: data protection officer’s email address.
We keep this information confidential at all times and never share it with third parties.
- Hypertext links and cookies.
The www.sparkrp.com website contains a number of hypertext links to other websites. These are published with the publication director’s permission. However, the owner cannot check, and cannot be held liable for, the content of the linked websites.
When you browse the www.sparkrp.com website, cookies may be installed on your computer. A cookie is a small file that stores information about how you browse our website. It cannot identify you personally. We use the information collected via cookies to improve your future browsing experienced and for audience analytics purposes.
If you block cookies from being installed on your computer, you will be unable to access certain services. If you still wish to block cookies, you can do so as follows:
In Internet Explorer: In the Tools tab (cog icon in the top-right corner), click Internet Options, then Privacy, then select Block All Cookies. Click OK.
In Firefox: Click Tools, then Options, then Privacy & Security, and select “Block cookies and site data”.
In Safari: Click the menu (cog) icon in the top-right corner of your browser. Select Preferences, click Privacy, then choose “Always block” under “Cookies and website data”.
In Chrome: Click the menu (three horizontal lines) icon in the top-right corner of your browser. Select Settings, then Show Advanced Settings. In the Privacy section, click Content Settings. In the Cookies section, Click “All cookies and site data”.
- Applicable law and jurisdiction.
Any disputes arising in connection with the use of the www.sparkrp.com website are governed by French law. The courts of Paris have sole jurisdiction over such matters.
- Key laws.
French act no. 78-17 of 6 January 1978, amended by act no. 2004-801 of 6 August 2004 (the French Data Protection Act).
French act no. 2004-575 of 21 June 2004 on confidence in the digital economy.
User: Any person who connects to the above-mentioned website.
Personal data/information: “information, in any form, permitting, directly or indirectly, the identification of the physical persons to which it relates” (article 4 of French act no. 78-17 of 6 January 1978).